This reference guide is designed to help you perform common license management tasks. The primary audience for this guide is the site administrator responsible for installing and managing the ArcGIS and ArcSDE software on your network.
NOTE: This guide is not applicable for ArcView Single Use, as ArcView Single Use does not require a license manager. For more information on ArcView Single Use please see the install.htm file located on your CD.
This online document will assist you with license manager tasks and help you troubleshoot issues. In the Table of Contents on the left, simply click on the topic you wish to learn about. You may also search for a particular topic using the Index or Search tabs.
The Getting Started, Using the License Manager and Troubleshooting sections have been subdivided by platform. View topics under the section for your license manager platform: Windows or UNIX.
NOTE: 'Windows' in this guide collectively refers to Windows NT and Windows 2000 operating systems.
License Manager Basics
The License Manager Basics section provides a brief overview of the license manager and license files. For more information, additional topics can be found in the Table of Contents under Frequently Asked Questions.
Each platform specific section provides information about the license keycodes available for your platform, acquiring license keycodes and how to start your license manager for the first time.
Frequently Asked Questions
FAQ's provide a set of responses to the most commonly asked licensing questions, from What is a license manager? to more complex questions such as How are licenses allocated?
Using the License Manager
Each platform specific section provides instructions on performing common license manager tasks. Common tasks might include Starting and stopping the license manager, Verifying license start up for Unix or Setting up a debug log file on NT.
Troubleshooting the License Manager
Each section lists common license manager problems, probable causes and suggested solutions for that platform. For example, if you have trouble connecting to a windows license server, you could go to the topic Cannot Connect to License Server.
Advanced topics
Refer to this section for complex license manager issues, such as batch processes, environment variables, or how to share licenses across architectures.
Glossary
The Glossary contains definitions of common license manager terms.
If you cannot find the information you need in this guide, please refer to the ESRI Technical Support Knowledge Base: