Setting up a debug log file on Windows 2000

A debug log file can provide valuable information to help solve license manager problems.

Warning: If you use a debug log file it can grow quite large. We recommend using a debug file only when troubleshooting the license manager.

To set up a debug log file:

  1. Go to Start > Programs > ArcGIS > License Manager> License Manager Tools and choose the Service/License file tab.

  2. Select 'Configuration using Services'.  Click on the 'ESRI License Manager' service to select it.

  3. Click on the Configure Services tab.

  4. Set the path to the debug log file in the appropriate text field.

  5. Save the changes to the 'ESRI License Manager' service.

NOTE: You MUST save these changes or they will not be applied.

  1. Restart by rebooting your machine.

When the license manager is functioning properly the contents of the log file look something like this:

10:07:24 (lmgrd) FLEXlm (v7.0d) started on <server> (IBM PC) (10/11/2000)

10:07:24 (lmgrd) FLEXlm Copyright 1988-1999, Globetrotter Software, Inc.

10:07:24 (lmgrd) US Patents 5,390,297 and 5,671,412.

10:07:24 (lmgrd) World Wide Web: http://www.globetrotter.com

10:07:24 (lmgrd) License file(s): C:\PROGRA~1\ESRI\License\ARCINFO.lic

C:\PROGRA~1\ESRI\License\ArcPress.lic C:\PROGRA~1\ESRI\License\Editor.lic

C:\PROGRA~1\ESRI\License\GeoStats.lic C:\PROGRA~1\ESRI\License\MrSID.lic

C:\PROGRA~1\ESRI\License\Network.lic C:\PROGRA~1\ESRI\License\Plotting.lic

C:\PROGRA~1\ESRI\License\StreetMap.lic C:\PROGRA~1\ESRI\License\TIFFLZW.lic

C:\PROGRA~1\ESRI\License\TIN.lic C:\PROGRA~1\ESRI\License\Viewer.lic

10:07:24 (lmgrd) lmgrd tcp-port 27005

10:07:24 (lmgrd) Starting vendor daemons ...

10:07:24 (lmgrd) Started ESRI (pid 213)

10:07:25 (ESRI) Server started on plum for: ARC/INFO

10:07:25 (ESRI) ArcPress Editor GeoStats

10:07:25 (ESRI) MrSID Network Plotting

10:07:25 (ESRI) StreetMap TIFFLZW TIN

10:07:25 (ESRI) Viewer

10:07:25 (lmgrd) ESRI using TCP-port 4267

 Each license FEATURE in your license file is listed.