128 Frisco, Texas, Finds Success with a Public Safety Digital Twin Frisco, Texas, has a live map of public safety incidents and personnel locations shared across police, fire, and transportation departments. This map, a public safety digital twin, extends inside schools, allowing responders and staff to see live video of hallways. If traffic backs up, the live map is viewed by transportation engineers who can remotely change traffic signals. When incidents occur, fire and police staff use the digital twin to route themselves to calls and coordinate response. After 15 years of continuous evolution, numerous examples exist of how the Situational Awareness for Emergency Response (SAFER) platform lives up to its name. Frisco’s use of GIS technology, the underpinnings of SAFER, has grown, keeping up as the city grew from 30,000 to 230,000 residents between 2000 and 2023. Safety has become a big selling point for the city. For 2022 and 2023, Frisco was recognized as the safest city in the US due to its low rates of property and violent crime. The SAFER system supports the needs of all first responders, including this firefighter who can see the location of other units responding to the same incident.
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