131 Public Safety improvement,” said William Clay Carpenter, deputy chief of the Frisco Fire Department. “Through this collaboration, staff from both agencies get to know one another better and strategize student safety.” Always Updating, Adapting, Integrating Scaling SAFER to keep pace with the city’s massive growth has required diligent attention and communication across departments. The system now integrates more than 30 systems, including live links to traffic cameras throughout the city and real-time traffic from HERE, and it holds dozens of GIS data layers. When a construction crew ruptured a six-inch gas line near a school, SAFER was used to coordinate first responder actions. “We built the reliance on SAFER over time on a foundation of accurate data, strong integrations, and being responsive to needs,” Olson said. Daily, city residents use a crime map app that’s an offshoot of the SAFER system. “Our residents are very engaged and aware of their surroundings, and they let us know if the data doesn’t look right,” Olson said. The success GIS has seen hasn’t been limited to public safety, it has also helped fuel Frisco’s growth and entice corporations to make the city their home. “When our Economic Development Corporation staff are trying to attract a company, they work with our GIS team,” Olson said. “We’ve built web apps for companies to show them all Frisco has to offer.” The SAFER system shows the location of events, an image, and the location of emergency personnel.
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