131 Building and Operating Modern Infrastructure Reflecting on the benefits brought upon by JP Glass, Cynthia said she can’t fathom doing things the old way: searching through various systems and having multiple discussions before presenting management with the conditions and options for a decision. “With JP Glass, we’ve trimmed seven layers of communication down to just two,” she noted. For other ports considering a GIS-powered digital twin, Cynthia said describing it simply as a solution platform can help get buy-in from management. “You’ve got to go with, ‘this is the problem, this is the data we need, this is how we need to collect it, and this is how it can be visible to you,’” she explained. “We’re creating visibility, and from there, we can derive solutions.” The addition of 3D will help Jurong Port understand which practices may need to change. For instance, how cargo is stored indoors and outdoors, or how to deal with cargo within a vessel. “Every vessel is a Pandora’s box, because you can’t see inside it,” Cynthia said. “Getting a cross section within a vessel to understand how cargo is stored is a very challenging use case that could improve cargo operations and help us better understand the state of health of our workers.” JP Glass is already delivering faster turnaround times at port terminals because everyone has a shared awareness of current work. “JP Glass has created visibility for our operations team to take necessary actions to address operational challenges or downtime faced when vessel is alongside. Over time, we do envisage to achieve higher operational safety and productivity, thereby delivering better service for our port users,” said Desmond Ong, chief digital officer at Jurong Port. “This is part of our broader digital transformation journey to make our port not just more efficient but smarter, where we can make informed, data-driven decisions in real time.” The top-down view of the port within JP Glass, the port's digital twin, gives everyone a quick view of status and occupancy that can be explored for more details. (Screenshot courtesy of Jurong Port) A look inside the cargo holds of this ship illustrates how bulk cargo differs from containers. Pipes and steel are stacked and may have shifted during transport. (Image courtesy of Jurong Port)
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